Today we had Tom Lambert, owner of Shadetree Automotive, talking about how differentiation from just a auto shop has been key in the growth of his business.
The shop starts with the culture. The shop has hired people with the right attitude and then has taught the car repair business. The General Manager was previously was a skilled realtor. She has the attitude they wanted. She was hired and now leads our shop efforts. Shadetree is proud to own the title of friendliest and cleanest auto repair shop in the area.
Have you ever walked into a car repair shop that smelled of fresh baked cookies? Every day cookies are baked in the office to have a great smell. These cookies and left with a little thank you in every car that we repair.
The shop and it’s practices allow a high producing repair shop with a simple, no-stress feeling for customers. Thank you cards are sent to new customers. A workmanship level of quality is demonstrated by their warrantee that’s three-times longer than the industry standard and most competition.
You can visit ShadetreeAutomotive.net for more info or to schedule an appointment, or you can call (801)784-2899.
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