SALT LAKE CITY (ABC4) — An apartment fire in the Avenues Neighborhood of Salt Lake City “destroyed or extensively damaged nine unites displacing about 20 residents,” according to the Red Cross of Utah.

Salt Lake City Fire authorities responded to an apartment fire in Salt Lake City with “heavy fire conditions” after receiving multiple calls around 1 p.m. on Tuesday, Apr. 11, SLCFD officials said.

Initially, authorities received reports of someone potentially trapped in the unit, however, they searched the apartment twice and did not find anyone. At this point, there have been no reported injuries.

Authorities say the 3-alarm fire started in Hillcrest Apartment in a corner unit causing “lots of smoke” and damage to the apartment as well as water, smoke, or fire damage to the neighboring units.

The apartment complex was evacuated, Salt Lake Fire PIO Captain Mumedy said they are in communication with the Red Cross and other agencies to help assist the displaced residents.

Out of the 119-unit complex, nine units were significantly damaged displacing 20 people, according to the Red Cross. Red Cross staff provided support including lodging for the night, food, clothing, and prescriptions, officials say.

While Mumedy said apartment fires can be “frustrating” for residents affected to no fault of their own, he said authorities are “getting resources in their hands immediately and as quickly as [they] can.”

At this time, the cause of the fire is under investigation.