Utah drivers targeted in license renewal scams


TAYLORSVILLE (ABC4 Utah News) – It’s easy to renew your driver license and change your address online but it’s also easy to get scammed if you’re on the wrong website.

Type “Utah Driver License” into a search engine and thousands of results appear but only one is official. The rest could be attempts to rip you off…that’s what’s happened to several Utahns recently according to Chris Caras, the Director of the Utah Driver License Division for the Department of Public Safety.

“They were charged $21 to change their address,” Caras told ABC4 Utah News.

That process is free on the official site https://dld.utah.gov/

and once you provide the fake site with your name, address and credit card number that information could be used for more fraud and identity theft.

“One of our problems is that the official site doesn’t always rise to the top of the search engine,” Caras said. “So a lot of people get confused because they think those on the top are the most bona fide and they aren’t always.”

Caras advises to Watch out for .com and .org domain names – the official government sites always end in .gov. He says don’t pay “application fees” or “address change fees” and if you have questions?  Call the agency directly before entering your information.

It’s not just the victims of these scammers that are getting mad. The people who really do work at the Drivers License Division are angry too.

“It’s offensive to me,” Caras said. “I’ve spent a large portion of my adult life with DPS trying to protect peoples’ identities, trying to improve the safety of our highways and license drivers that are qualified and to find people victimizing citizens this way is really actually offensive to me personally and what we do as a organization.”

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