(ABC4) – Have an older phone with T-Mobile’s network? It may stop working soon due to a “network upgrade.”
According to T-Mobile’s website, the company has “identified some older devices will be unable to receive the enhancement and as a result will be unable to connect to the network.”
The company says “a small number of T-Mobile, T-Mobile Prepaid, and Metro by T-Mobile customers will be affected by this network update.”
That network update is set to take place on January 29.
T-Mobile says the affected older devices are not able to receive a manufacturer software update and, as a result, they won’t be able to establish a network connection.
“T-Mobile and Metro customers utilizing these older devices will lose all network connectivity if they do not replace their device.”
Here is a list of affected devices that will no longer work starting on January 29, courtesy of T-Mobile:
- Arlo Security Camera System – T-Mobile says they are working with Arlo on a possible solution
- AT&T Galaxy Note 4 (T-Mobile branded version is not impacted, but will need to update to the latest software version)
- Verizon Galaxy Note 4 (T-Mobile branded version is not impacted, but will need to update to latest software version)
- AT&T Galaxy Note Edge
- HTC Desire 10 Lifestyle
- HTC Desire 650
- Google Nexus 9
- Huawei Mate 8
- Huawei P9
- Mikrotikls SIA R11e-LTE6
- OnePlus 1
- Quanta Computer Inc Quanta DragonIR7
- Samsung Galaxy S5 Duos
- Sony Xperia Z3 Compact
- Sony Xperia Z3
- Sony Xperia Z3 Orion
- Sony D6616 Xperia Z3 Orion
- Soyea Mobile Communication Equipment Co Ltd SOYEA M02
- ZTE ZMAX
If your device is listed above, T-Mobile encourages you to contact or visit your local T-Mobile Retail store to upgrade your device.
A full list posted on AT&T’s website, seen below, shows what devices will still work in February 2022. It includes iPhone 6 and newer, most Samsung Galaxy phones, and the majority of Google Pixels.