UPDATED: FRIDAY 4/8/2022 5:14 p.m.
SALT LAKE CITY (ABC4) – Delta Airlines has responded to the controversy surrounding a tweet made by Lt. Governor Henderson where she expressed her dissatisfaction with a recently canceled flight.
In a statement Delta said:
“When Delta must cancel a flight, it is after all other options are exhausted. Significant disruptive weather and air traffic control delays in New York City yesterday, unfortunately, resulted in the flight crew’s legal duty time expiring before departure. We are engaging with the Lt. Governor’s office to get this customer to SLC as quickly as possible and we apologize to all for the inconvenience caused by this flight cancellation.”
Delta told ABC4 that they automatically rebook customers who have a canceled flight to the next best option that gets them to their final destination with the least amount of delays.
Delta went on to explain that the pilots did not walk off the flight — they made an effort to get the flight departed.
ORIGINAL STORY: Utah Lieutenant Governor calls out Delta Airlines on Twitter
SALT LAKE CITY (ABC4) – With Delta Airlines pilots currently protesting “fatiguing” schedules in cities around the U.S., issues from a flight headed from New York City to Salt Lake City were brought to Twitter by Utah Lieutenant Governor Deidre Henderson.
Lieutenant Governor Henderson expressed her disappointment in the airline after pilots allegedly walked off a flight.
Her tweet states:
Hey @Delta, please get your act together and address your personnel problems. Your pilots just walked off a plane from JFK-SLC, stranding my friend who needs to get home ASAP to treat a life-threatening medical condition she discovered she has while on vacation this week.-LT Governor Henderson
On April. 5, The Air Line Pilots Association, Intl., (ALPA), protested at the Salt Lake City Airport saying that the airline scheduling practices have forced pilots to endure “long and often fatiguing trips.”
The union says additional picketing events have been planned for airports in Detroit, Seattle, and Minneapolis later this month.
It is unknown why the pilots walked off the flight.
ABC4 has reached out to Delta Airlines for a statement.