911 outage repaired: Here’s what to do if it happens again

Local News

Update: It appears the outages have been repaired. Keep these non-emergency numbers handy in case it happens again.

[Original story]

WASATCH FRONT (ABC4 News) – Several towns across the Wasatch Front and St. George are experiencing 9-1-1 cell phone outages, according to Lieutenant Amott with the Salt Lake City Police Department and tweets from various police departments.

Amott said Verizon, T-mobile, and possibly Sprint are experiencing problems connecting callers to 9-1-1. According to a recent press release from SLC911 Communications Bureau, if residents require aid from police, fire, or medical personnel in Salt Lake City or Sandy and a 9-1-1 call doesn’t work, they should call the non-emergency number at (801) 799-3000, option 7.

The press release stated that Salt Lake City is currently working with cell phone carriers to fix this problem. They will provide updates on social media as they receive more information on the situation.

Woods Cross Police stated over social media that if residents need police, fire, or medical assistance in the Bountiful, West Bountiful, Centerville, North Salt Lake or Woods Cross area, and their 911 call does not go through, call the non emergency line at 801-298-6000.

Those having trouble connecting to 911 in Summit County should call (435)615-3601 for the non-emergency line, according to a tweet from the Summit County Sheriff’s Office. The tweet stated that Verizon is currently working on the problem.

The following are tweets from various police departments of numbers to call if your 911 call doesn’t go through in a particular area:

Please let us know if we are missing any information regarding alternate numbers by emailing us at news@abc4.com.

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