Are mall employees prepared for emergency situations?

Local News

SALT LAKE CITY, Utah (ABC4 News) – Employees at Fashion Place Mall in Murray are trained on how to keep themselves, as well as customers safe during emergency situations, according to a former worker.

The question of whether or not mall employees received special training on how to respond in emergency situations came about after a gang-related shootout at the mall on Sunday.

“You’re either going to fight back if you encounter a face-to-face with a shooter or you’re going to run,” said Heather Jefferson, a former manager at the Lancome located inside the Dillard’s Department Store.

She explained the mandatory ‘Fight or Flight’ training that all employees undergo to ABC4 News.

“It doesn’t matter if you’re part time or full time. You have to sign HR paperwork to say you went through the training and that you understand what to do in that case of a situation,” said Jefferson. “That includes shutting a door, turning off the lighting, locking the door, pushing something in front of the doo, so the active shooter can’t get in and making sure the people around you are safe,” she added.

According to Jefferson, the training covers a plethora of emergency scenarios such as, “earthquakes, fires, etc.”

ABC4 News has confirmed with multiple current mall employees that counseling is available for those who need it.

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