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New Years Eve in Las Vegas with 8 News NOW

A Solution to Violence Perpetrated by Police and Against Police?

News
A national conversation is happening on the relationship between law enforcment and the communities they serve.
 
From the recent shootings of black men by police,to the targeted killings of police officers, tensions are high.
 
Captain Chip Huth with the Kansas City, Missouri Police Department has embraced principles taught by The Arbinger Institute a  worldwide  consulting organization based in Farmington, Utah.
 
Huth’s SWAT team used Arbinger’s principles during a raid as they were serving a warrant for two homicide suspects.
 
“We smack the door immediately with the ram. Door flies open, in go a couple of flash bangs,” says Huth.
“When we enter this threshold, it’s complete pandemonium. We’ve got screaming children clinging onto our legs. We’re talking 2 dozen people in this room, it is incredibly loud. These babies that these mothers have are screaming,” says Huth.
 
Huth went looking for his point-man, Bob Evans for help…
 
“And I discover Bob at the sink, making baby bottles. Here’s this guy, the toughest of these alpha males, standing there mixing baby bottles. [He] carries these bottles out to the dining area and distributes them to the mothers of the crying children and this whole scene shifts automatically. Everybody calms down, I’m able to explain why we’re there, and I was just amazed by the radical transformation,” says Huth.
 
“What’s happening in Kansas City, what others across the nation are beginning to do we think is a model for the entire country,” says Mitch Warner, a managing partner at Arbinger.
 
So how does it work?
 
It’s all about developing something called the “outward mindset,”  basically viewing people you meet as people — rather than objects.

“When a law enforcement officer, like anyone else, engages with another human being, we respond to the way that we are being seen, the way that we are being regarded,” says Warner.

Arbinger trains officers to view situations from an outward perspective — meaning — imagining what people they meet might feel like when confronted by police.

“Instead of just seeing the person, seeing what their need is and being able to respond in the moment. Officers who learn how to do that get a different response from the people they’re working with, and that response, they find, is so much more helpful in their work,” says Warner.

“We’ve learned that if you can do that, what we call shifting from an inward mindset to an outward mindset of how they fundamentally regard their community, they’re going to be safer, they’re going to be more effective and they’re going to be able to rebuild that community trust that’s now lacking,” says Jim Ferrell, managing partner at Arbinger.
 
 

Copyright 2019 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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