Program to help those hard of hearing

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Jodi Goodenough tells us about a program that provides assisted hearing to those who are hard of hearing or deaf.

Relay Utah is a state program that provides assistive phones and technology for cell phones to help those who struggle with hearing communicate and regain their independence.

Utah is home to more than 290,000 individuals that are hard of hearing or deaf. That’s about 1 in 10 people who have some level of hearing loss which is why we need the Relay Utah program.

They offer many different types of phones due to the many types of hearing loss. Some of these phones include:

  • Amplified phones (one of the most popular). They adjust the volume and control tone that allows you to adjust how the caller’s tone of voice sounds. Example a Female vs. a Male. You can easily adjust the high tones and low tones making it easier to understand the caller. It also has a flasher so you can see and hear the phone ring, it offers a loud and clear speakerphone, large high contrast keypad that is easy to see and press.
  • “CapTel” is a captioning phone that includes an amplified headset and an adjustable text display screen that lets the user listen while reading a captioned version of what’s said to them in their conversations.

They have a demo center where one can come and try these as well as other phones and technologies Relay offers to find what works best for them.

Relay Utah is free service. Hearing assistive phones are provided to any hard of hearing or deaf Utahn whose income qualifies. Most people who currently qualify for public assistance programs are eligible. All the qualification information is on their website.

Visit them at or contact them at 801-715-3470.

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