SALT LAKE CITY (ABC 4 News) - A six-year-old West Valley City boy is being called a hero for his quick action during a scary situation. When his grandfather passed out on Monday, he knew what to do. He grabbed the phone and dialed 911.
Colby Bertelsen didn't have all the answers for the dispatcher on the other end of the line, but he did enough to help his unconscious and injured grandfather. Colby says his grandfather "fell down" at the bottom of the stairs "after he said he needed to go to the doctor." He was bleeding and unconscious, but Colby didn't panic. He says he "ran up the stairs", grabbed the phone off the hook and "I called 911."
He told dispatchers his "grandpa fell down." When they asked where he lived, Colby didn't have an answer.
"They asked if I knew my address and I said no," Colby said.
Dispatchers found the house and sent an ambulance to treat his grandfather. His grandmother, Neeta Bertelsen, says Colby knew what to do because he'd been taught what to do.
"I just said if something ever happens, if he ever falls down or something just call 911 - and use the house phone, so they can find where he lives," Neeta said.
Which is exactly what Colby did and exactly what dispatchers did. And why, right now, this special little boy - is even more special in the eyes of his grandmother and grandfather. "I think he did real good to go that fast to dial 911."
By the way, Colby's grandfather, a 60-year-old diabetic, was taken to Pioneer Valley Hospital and treated for about six hours. Neeta says he suffered a seizure. He is now recovering back home.