It’s content Nielsen says Shariah can't defend against and needs to be taken down by Facebook, “I've reported as being abusive and everyone is saying report this page. I'm sure a lot of people have reported it but it's still there.”
Facebook released this statement:
“Facebook is committed to fostering a safe and trusted environment that gives people the freedom to remember loved ones and pay tribute to them in shared online spaces. But sometimes, just like in the offline world, sick people can say or do offensive things - even in the wake of terrible tragedy. When this happens on Facebook, people are quick to report the offensive content and we are quick to respond. Facebook is highly self-regulating and we provide report links on nearly every page and encourage people to let us know when they see something they think might violate our statement of rights and responsibilities."
It's unclear if these so-called trolls just took over Shariah's memorial page or actually created it to speak these awful messages. Family and friends have created another page
and are regulating postings carefully.
"Troll" activity is often organized and promoted through message boards and other forums. From posts on the page, the activity appears to be a world-wide activity and similar trolling events have been documented
Most web experts suggest the best course of action for dealing with any trolling is to simply ignore any troll-related comments
. The name for this philosophy is to "not feed the trolls."