"The solution, I think, to the 911 system is complicated," said Sheriff Jim Winder of the Unified Police Department.
Winder is offering another solution, which would refine the partnership between VECC and his dispatchers.
The federal government gave Salt Lake County almost $1 million to install a Computer Aided Dispatch or CAD system in 2009. It bridges a communication gap between the 911 computers at VECC and the computers at the Sheriff's Communications Division.
CAD allows the two dispatch centers to share life saving information in only four seconds, but depending on who you ask the delay is still adding about 34 seconds to response times.
"The issue of the delay you know again is a minor work rule circumstance that VECC is choosing to take from my perspective a little more time than probably is necessary," said Winder.
Sheriff Winder says VECC dispatchers are asking too many questions delaying the response times, but VECC's director Bill Harry says the questions need to be asked.
Two men are offering different solutions to possibly save your life if you ever call 911 for the Unified Police in Salt Lake County.
Salt Lake County leaders say they're working together for one solution, but that hasn't happened yet.
They're hiring an outside group to offer their solution to solve the problem. The Sheriff and VECC's Director say they will follow the recommendation from this outside group, but at this point no one knows how long it'll take to get results.
