Gym closes and members say they are getting the run-around

SANDY, UTAH (ABC 4 News) – Saturday was the last day at Gold’s Gym at the Sandy Express location. It closed with just three days warning, and members say they aren’t happy about the options offered.

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loulou83 - 12/16/2012 1:15 PM
0 Votes
I renewed my gym membership at Gold's gym a few weeks ago. I was not looking to sign up for Personal Training, but when I went into the gym to renew, the person signing up my renewal left me in the cubicle and I was approached by a Personal Trainer. It was obvious this was sales tactic that they used, but I listened to the trainer's sales pitch about training and decided that signing up wouldn't be a bad idea, after-all he made it sound appealing. He told me he would be my trainer and how he looked forward to working with me to help me reach my goals. He told me they would be one hour sessions and I could choose how many times a week I wanted to go. I asked him to show me the pricing for training session 1x a week and 2x a week. He said if I did 2x a week he could do them for a better price. Ultimately he quoted me $30 dollars a session and than said he was able to get it down to $25 dollars a session, but I had to sign a 6 month contact. I agreed to 6 months, 2x a week, $25 a session (so $200 a month). Once again, he told me they would be one hour sessions. When it came to paying, he said I had to pay 2 months up front, first & last month. I wasn't expecting that, but paid it anyways. He hyped up the bonus of doing this b/c than I would only have 4 months balance remaining and this would 'unlock' 8 additional training sessions as a bonus. He told me to call the following day to schedule an appointment b/c he couldn't find the appointment book that evening. I called the following day and talked to someone at the front desk. I said I needed to schedule a session with Jesus Magana (the name on the contract). She said she wasn't familiar with that name and put me on hold, when she came back on the line she told me would get me scheduled for the following evening, Thursday. I showed up the following evening for my first scheduled appointment. Jesus (Carlos) was there but said he wasn't aware I had an appointment with him and said he had to get on a co
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