Ann's "Does it Work?" for 1-16-2013

Are you having trouble receiving ABC 4? Before you fill out a trouble report below, try these troubleshooting steps first.

1. Disconnect the antenna from the box or digital TV.
2. Rescan the box or digital TV without the antenna connected. As with any scan follow the on-screen instructions or owner’s manual for your device.
3. Unplug the box or digital TV from the electrical outlet for at least one minute.
4. Reconnect the antenna to the box or digital TV and plug the unit into the electrical outlet.
5. Rescan the box or digital TV one more time.

If you are still experiencing problems receiving ABC 4 or CW 30, please fill a reception problem report.

ABC 4 / CW 30 will get in touch with you to help identify the problem.